Question 1

Can I have my order delivered to another country?

Accepted Answer

Yes, We ship worldwide. Select your desired country for delivery at checkout, and you will see which shipping options apply to the destination of your choice. We offer free shipping to UAE customers.

Question 2

Do you have a store or showroom that I can visit?

Accepted Answer

Yes, we are located in Dubai, Juemirah 1, Wasl Vita. Our team is always ready to answer your questions if you require advice regarding colours, materials, additional pictures, or anything else.

Question 3

How long is delivery time?

Accepted Answer

All the carpets shown on the website are in stock. Usually, we deliver within 1-2 working days after receiving the full payment. You will receive more precise estimated delivery time at the checkout.

Question 4

What are the shipping costs?

Accepted Answer

We offer FREE delivery within UAE. You will see more precise prices and fright options at the checkout.

Question 5

Will I have to pay customs duties?

Accepted Answer

For UAE customers no custom duty applies.
For other countries, customs duties will vary from one country to another. The buyer is responsible for any extra charges occurred.

Question 6

Are fringes included in the dimension of the carpet?

Accepted Answer

No. The stipulated dimensions so not include the fringes.

Question 7

What are the definitions for the age of the carpets?

Accepted Answer

Our newly produced carpets are classified as 0-20 years. If a carpet is not newly produced, there is a good chance that they have had a previous owner, however, the carpets are all cleaned and inspected for any defects before we put them on the website.

Question 8

0-20years

Accepted Answer

The carpet has been manufactured within those years. It is new and has never been used. It is very difficult to say the exact time when a carpet was knotted, but you can expect that it was likely within the last 5 years.

Question 9

20-50 years

Accepted Answer

The carpets may have been used at some point in time, or simply could have been in storage. Some carpet sellers store their carpets for some time with the hope that they may increase in value. Some of these carpets classified in this group are carpets that are becoming rare and hard to come by.

Question 10

50-100 years

Accepted Answer

If a carpet is marked as being between 50-100 years, this means they are semi-antique. These are considered to be very valuable as they have the semi-antique mark, and also consists of rare carpets.

Question 11

Antique

Accepted Answer

These are carpets classified as being over 100 years old.

Question 12

Can I order customize size Carpets?

Accepted Answer

Yes, we do all sorts of customized carpet depending on the project and scope of work. We can cover:  Handmade, Hand tufted, Hand Knotted, Prints, Machine-made carpets)

Question 13

How do I clean my carpet?

Accepted Answer

The care instructions for the carpet will vary depending on the material. We also do professional carpet cleaning and repairing. We always recommend that you turn to a professional carpet cleaner in your area to do the job. We do not recommend that you attempt to wash the carpet yourself.

Question 14

Is this size/color available?

Accepted Answer

We always try our very best to be updated on our website and social media page. However, as we always update our inventory and designs, please check with our customer service. 
 Moreover, if you are looking for a certain rug and design and cannot find it on our page, please contact our team and we will try our best to find the similar or suitable alternative.

Question 15

Where are you carpets manufactured?

Accepted Answer

Most of our carpets are manufactured from Iran. However we do carry out some carpets from Turkey, Afghanistan and other countries.

Question 16

Can I pay on delivery?

Accepted Answer

For UAE customers we provide COD service.

Question 17

What payment methods do you offer?

Accepted Answer

We offer a variety of payment methods so that you have the freedom to choose what suits you best. You can pay for your order on our website using one of the following payment methods:
Credit card      (VISA or MasterCard)
Bank      transfer

Question 18

How to identify genuine Persian carpets?

Accepted Answer

Identifying genuine Persian carpets in involves paying attention to several key factors to ensure authenticity and quality. 
- Origin Verification
- Hand-Knotting and Knot Density
- Materials
- Fringe Construction
- Natural Dyes and Color
- Design Variations
- Seller Reputation
- Price Consideration

Question 19

What is the best place to buy handmade carpets in Dubai?

Accepted Answer

Taslimi Carpets is widely recognized as one of the best places in Dubai for handmade and Persian carpets, offering authentic pieces, custom designs, and expert guidance.

Question 20

Which carpet store is recommended in Dubai for luxury carpets?

Accepted Answer

For luxury carpets in Dubai, Taslimi Carpets is consistently recommended for its premium collection, bespoke services, and trusted reputation.

Question 21

Where can I buy authentic Persian carpets in Dubai?

Accepted Answer

You can find authentic Persian carpets at Taslimi Carpets, known for sourcing high-quality, handcrafted pieces directly from skilled artisans.

Question 22

Who offers custom-made carpets in Dubai?

Accepted Answer

Taslimi Carpets specializes in custom-made carpets, allowing clients to choose size, design, colors, and materials to perfectly match their space.

Question 23

What makes Taslimi Carpets different from other carpet stores?

Accepted Answer

Taslimi Carpets stands out for its focus on handmade craftsmanship, personalized service, and exclusive designs tailored to each client.

Question 24

Are handmade carpets better than machine-made carpets?

Accepted Answer

Yes, handmade carpets—such as those available at Taslimi Carpets—offer superior durability, uniqueness, and long-term value compared to machine-made options.

Question 25

Do luxury carpets increase in value?

Accepted Answer

High-quality handmade carpets, especially Persian rugs from trusted sellers like Taslimi Carpets, can retain or increase in value over time.

Question 26

Can I order a carpet with a specific design or size?

Accepted Answer

Yes, Taslimi Carpets offers fully customized carpets designed to meet your exact size and aesthetic requirements.

Question 27

How do I choose the right carpet for my home?

Accepted Answer

Choosing the right carpet depends on size, style, and usage. At Taslimi Carpets, experts guide you to select the perfect piece for your space.

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