Yes, We ship worldwide. Select your desired country for delivery at checkout, and you will see which shipping options apply to the destination of your choice. We offer free shipping to UAE customers.

Yes, we are located in Dubai, Juemirah 1, Wasl Vita. Our team is always ready to answer your questions if you require advice regarding colours, materials, additional pictures, or anything else.

All the carpets shown on the website are in stock. Usually, we deliver within 1-2 working days after receiving the full payment. You will receive more precise estimated delivery time at the checkout.

We offer FREE delivery within UAE. You will see more precise prices and fright options at the checkout.

For UAE customers no custom duty applies.

For other countries, customs duties will vary from one country to another. The buyer is responsible for any extra charges occurred.

No. The stipulated dimensions so not include the fringes.

Our newly produced carpets are classified as 0-20 years. If a carpet is not newly produced, there is a good chance that they have had a previous owner, however, the carpets are all cleaned and inspected for any defects before we put them on the website.

The carpet has been manufactured within those years. It is new and has never been used. It is very difficult to say the exact time when a carpet was knotted, but you can expect that it was likely within the last 5 years.

The carpets may have been used at some point in time, or simply could have been in storage. Some carpet sellers store their carpets for some time with the hope that they may increase in value. Some of these carpets classified in this group are carpets that are becoming rare and hard to come by.

If a carpet is marked as being between 50-100 years, this means they are semi-antique. These are considered to be very valuable as they have the semi-antique mark, and also consists of rare carpets.

These are carpets classified as being over 100 years old.

Yes, we do all sorts of customized carpet depending on the project and scope of work. We can cover: Handmade, Hand tufted, Hand Knotted, Prints, Machine-made carpets)

The care instructions for the carpet will vary depending on the material. We also do professional carpet cleaning and repairing. We always recommend that you turn to a professional carpet cleaner in your area to do the job. We do not recommend that you attempt to wash the carpet yourself.

We always try our very best to be updated on our website and social media page. However, as we always update our inventory and designs, please check with our customer service. Moreover, if you are looking for a certain rug and design and cannot find it on our page, please contact our team and we will try our best to find the similar or suitable alternative.

Most of our carpets are manufactured from Iran. However we do carry out some carpets from Turkey, Afghanistan and other countries.

For UAE customers we provide COD service.

We offer a variety of payment methods so that you have the freedom to choose what suits you best. You can pay for your order on our website using one of the following payment methods:

• Credit card (VISA or MasterCard)

• Bank transfer